1. Acceptance and scope
By accessing or using this website, you agree to use it in accordance with these Terms of Use and applicable law. If you are using the site on behalf of a company or other organisation, you are responsible for ensuring that you are authorised to submit information and requests on its behalf.
These terms apply to the public website only. A quotation, service order, agency appointment, chartering fixture, procurement confirmation or other commercial engagement may be subject to separate written terms that take precedence for that transaction.
2. Website information is not a binding offer
The website describes service categories, capabilities and request pathways at a general level. Unless expressly stated in a written commercial document issued by an authorised representative, website content is not a binding quotation, warranty, undertaking, availability confirmation or offer capable of acceptance.
Marine operations depend on location, vessel/cargo particulars, timing, local conditions, third-party resources and compliance requirements. Service feasibility, scope, lead time and commercial terms are therefore confirmed separately for each request.
3. Request a Service submissions
Submitting the Request a Service form starts an enquiry and review process only. It does not create a service contract, agency appointment, charter party, booking, purchase order or obligation on Kahveci Sea Group to accept or perform the requested work.
A request becomes commercially binding only when the relevant scope, availability, price, payment terms, responsibilities and any other applicable conditions have been confirmed through an authorised written agreement, quotation acceptance, order confirmation, chartering fixture or equivalent transaction document.
4. Accuracy of information supplied by users
You are responsible for ensuring that information submitted through the website is accurate, current and sufficiently complete for the intended enquiry. This is especially important for vessel name/IMO, port, ETA, cargo type/quantity, technical specifications, delivery information, documentary requirements and contact details.
If information changes after submission, you should notify us promptly. We may request clarification, supporting documents or verification before assessing or confirming a service requirement.
5. Acceptable use
- Do not use the website for unlawful, fraudulent, deceptive or abusive purposes.
- Do not attempt to gain unauthorised access to the website, hosting environment, forms, databases or other systems.
- Do not introduce malware, automated abuse, excessive traffic, scraping that disrupts the service, or content designed to bypass security controls.
- Do not submit information, documents or personal data that you are not entitled to disclose.
- Do not impersonate another person, vessel, company or authorised representative.
6. Intellectual property
Unless otherwise stated, the Kahveci Sea Group name, logos, brand elements, website design, original text, graphics and other proprietary materials on this website are owned by or used with permission of the relevant rights holder. They may not be copied, republished, modified, distributed or used to suggest endorsement without prior permission, except where applicable law allows otherwise.
Third-party trademarks, vessel marks, product names, photographs or other materials remain the property of their respective owners. Their appearance on the website does not by itself imply ownership, agency, authorisation or endorsement.
7. Third-party links and resources
The website may link to third-party websites, maps, social media, documents or service platforms for convenience. We do not control those third-party services and do not make their terms, privacy practices, availability or content part of these Terms of Use unless expressly stated.
Use of a third-party service is subject to the terms imposed by that provider.
8. Website and service availability
We may update, suspend, restrict or discontinue any part of the website without prior notice for maintenance, security, content management or operational reasons. We do not guarantee that every listed service is available at every port, country, time or under every technical condition.
Urgent maritime requirements should not rely solely on a web form. If an operational contact channel has been confirmed for the relevant engagement, time-critical matters should also be communicated through that agreed channel.
9. Legal and compliance requirements
Any service request is subject to applicable laws, port and customs requirements, trade and sanctions restrictions, safety requirements, vessel/cargo documentation and other mandatory rules relevant to the transaction. We may decline, pause or request additional information for a request that cannot be lawfully or safely evaluated or performed.
Nothing on the website should be interpreted as advice to circumvent legal, customs, sanctions, safety or documentary requirements.
10. Confidential and sensitive submissions
General website forms are intended to collect the information reasonably needed to understand an enquiry. Unless a secure transfer method has been agreed, users should avoid uploading unnecessary trade secrets, credentials, special-category personal data or highly sensitive operational documents.
Where confidential technical drawings, certificates, crew information, commercial documents or other sensitive materials are necessary, an appropriate secure channel and handling scope should be agreed before transmission.
11. Privacy and cookies
Personal data submitted through the website is handled in accordance with the Privacy Policy and, where applicable, the collection-specific information presented with a form. Cookie and similar technology use is described in the Cookie Policy.
12. Disclaimer of website information
We take reasonable care to keep corporate and service information clear and current, but website content may be updated, corrected or replaced as operational scope and verified information change. To the maximum extent permitted by mandatory law, no guarantee is made that the website will be uninterrupted, error-free or suitable as the sole basis for an operational decision.
Specific technical, operational, commercial or legal decisions should be based on the written information and confirmations relevant to the actual transaction, not solely on general website descriptions.
13. Limitation of liability
To the maximum extent permitted by applicable mandatory law, the website operator is not responsible for losses arising solely from reliance on incomplete or outdated general website information, inability to access the website, third-party links, or unauthorised/misleading information submitted by another user.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Any liability relating to an actual maritime, chartering, agency, logistics, survey, procurement or other service will be governed by the specific commercial terms applicable to that engagement.
14. Changes to these terms
These Terms of Use may be updated when the website, business structure, services, legal requirements or commercial processes change. The latest version and last-updated date will be published on this page. Continued use after an update means the site is being used subject to the then-current terms.
15. Governing law and jurisdiction
The final governing-law and jurisdiction clause for these website terms will be completed after the website operator's full legal entity name and registered jurisdiction are confirmed. This placeholder is intentionally not replaced with an assumed country or court.
Separate service contracts, quotations, chartering documents, purchase orders or agency appointments may contain their own governing-law and dispute-resolution clauses, which will apply to the relevant transaction.
16. Contact
Questions about these Terms of Use can be sent through the Contact page. Formal contractual or legal notices should use the notice method stated in the relevant signed agreement or confirmed commercial document where one exists.
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